Casumo Cookie Policy

At Casumo, we use cookies and similar technologies to make your visit to our online casino smooth, secure and personalised. This Cookie Policy explains what cookies are, why we rely on them, and how you can control them when you play at Casumo Casino. We are operated by Recro Limited, a company registered in Malta, and for customers residing in the United Kingdom we hold a remote gambling licence issued by the UK Gambling Commission (account number 61549). By continuing to browse our site or use our services, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our platform. Whether you access us through a desktop browser or the Casumo app, cookies help us deliver a consistent and reliable experience across every device.

How We Use Cookies at Casumo

We use cookies for a variety of purposes, from keeping your account secure to tailoring the promotions we show you. Below is an overview of the main categories of cookies we deploy across our online casino.

Essential Cookies

These cookies are strictly necessary for our website to function. They allow you to complete your Casumo login, move between pages, and access secure areas such as your cashier or account settings. Without these cookies, core features like your Casumo casino login, deposits and withdrawals simply would not work. We cannot disable these cookies, as they are fundamental to the operation of Casumo Casino.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use our online casino, including which pages are most popular, how long sessions last, and where players tend to encounter difficulties. This information helps us improve navigation, optimise loading times, and refine the overall Casumo online casino experience. We also use this data to assess feedback shared in Casumo reviews and Casumo casino reviews so that we can continually enhance our platform.

Functionality Cookies

Functionality cookies remember your choices, such as your preferred language, currency, or the games you played most recently. They also allow us to remember your session so you don't need to re-enter details every time you return. These cookies support features such as Quick Launch on our mobile casino, which remembers your last few Casumo slots sessions for faster access.

Advertising and Targeting Cookies

We work with select marketing partners to display relevant offers, including our Casumo bonus and Casumo casino bonus campaigns, welcome packages, and ongoing promotions. These cookies track which advertisements you have seen and help us measure the effectiveness of our marketing efforts, including offers related to Casumo free spins, Casumo casino free spins, and other seasonal campaigns. We may also use this data to ensure you are shown offers relevant to Casumo casino promotions rather than repetitive or irrelevant advertising.

Cookies and Our Mobile Experience

Our native iOS and Android apps, along with our mobile-optimised website, also use cookies and comparable device identifiers. When you use the Casumo mobile casino, cookies help us remember your login credentials for Face ID or Touch ID access, store your Quick Deposit preferences, and keep your gameplay uninterrupted as you move between features. If you play Casumo casino mobile games on the go, these technologies ensure your session remains secure and personalised, whether you're spinning our Casumo slots or placing a bet through Casumo betting markets on our sportsbook.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment providers, analytics services, and game studios that power our Casumo casino games and Casumo live casino tables. These partners may set their own cookies to support functions such as fraud prevention, secure payment processing, or delivering live dealer streams. We carefully vet our third-party partners, but we recommend reviewing their respective cookie policies for full details on how they process your data.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit Casumo. Most browsers allow you to:

• View which cookies have been set and delete them individually
• Block third-party cookies while allowing first-party cookies
• Block all cookies from being set, though this may prevent you from completing your Casumo casino log in or accessing certain features
• Delete all cookies when you close your browser session

Please note that disabling essential cookies may limit your ability to use core services, including deposits, withdrawals, and access to our Casumo live chat support. Our support team, available 24 hours a day via live chat and email at hey@casumo.com, can help if you have questions about how disabling cookies affects your account.

Cookies and Responsible Gambling

We also use certain cookies to support responsible gambling tools, such as remembering your deposit limits, self-exclusion status, and reality check preferences. These cookies help us apply the safeguards you have chosen consistently across sessions, whether you're browsing Casumo casino uk pages or engaging with our loyalty programme features like Umodays and Umoboards.

Sister Sites and Group-Wide Cookie Practices

As part of a wider gaming group, our platform shares certain technical standards with our Casumo casino sister sites operating under different regional licences, including our Malta Gaming Authority, Gibraltar, Swedish, and Spanish-licensed entities. However, the UK site, operated by Recro Limited, maintains its own cookie practices tailored specifically to UK regulatory requirements and customers residing in the United Kingdom.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own practices. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of our online casino after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or about this policy in general, please contact our support team through live chat, available 24/7, or by emailing hey@casumo.com. We are committed to transparency and are happy to explain how cookies help us deliver the Casumo experience you expect.